FAQ — Common questions
9 answers
Frequentlyasked questions.
Find answers to common questions about BobUpAI, the platform, and how AI visibility works.
BobUpAI is a SaaS platform that helps you to get your products recommended by AI, because great products deserve to be seen.
A product is something you can buy, whether it's Business-to-Business (B2B), Business-to-Consumer (B2C), hardware, or software.
BobUpAI tracks your product visibility in AI by monitoring how often your products and your competitors' products are mentioned in search prompts that BobUpAI created based on customers' search intent.
BobUpAI currently monitors Gemini, ChatGPT (OpenAI), and Claude (Anthropic).
BobUpAI provides actionable insights and recommendations based on our analysis. This includes optimizing product data, online content, building authoritative content, and ensuring consistent information across platforms that LLMs use for training.
Report frequency depends on your plan. Basic users receive weekly reports, Pro users and enterprise clients get daily reports.
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
Absolutely. We take data security seriously. All data is encrypted in transit and at rest, we're compliant with CCPA and GDPR regulations, and we never share your competitive insights with third parties. Our infrastructure is hosted on secure, SOC 2 compliant servers.
Yes. It can be used for hardware products (e.g. a car model BMW iX3) or for SaaS products like Salesforce. It does not matter if the product sells to an end customer (B2C) or to another business (B2B).
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